IT Support Technician
Are you passionate about technology and enjoy helping others solve technical challenges?
We are looking for an enthusiastic IT Support Technician to join our team in Linköping. This is an excellent opportunity for someone who wants to develop a broad IT skillset while working in an international environment. You will gain hands-on experience with user support, Microsoft technologies, IT infrastructure, networks, virtualization, and cybersecurity while working alongside experienced colleagues who will support your development.
Whether you have recently graduated or already have some experience in IT support, this could be the next step in your career.
About TitanX
TitanX Engine Cooling AB is a global supplier of heat transfer solutions for commercial vehicle manufacturers. Together with our owner, Tata AutoComp Systems, we develop and manufacture products that support the transition towards more sustainable transportation.
About the role
As an IT Support Technician, you will be part of the Group IT team, responsible for supporting users and maintaining IT systems across the organization.
You will serve as the primary IT support contact for our Linköping site while collaborating with colleagues and users across other company locations. The role offers a unique opportunity to work with a wide range of technologies and contribute to both day-to-day operations and larger IT projects.
What you will do
- Provide IT support to end users and help resolve technical issues.
- Install, configure, and maintain laptops, desktops, printers, and other IT equipment.
- Support Microsoft Windows environments and business applications.
- Assist with user account administration and access management.
- Troubleshoot hardware, software, network, and connectivity issues.
- Support the operation and maintenance of servers and infrastructure.
- Participate in IT projects, system implementations, and technology upgrades.
- Create and maintain documentation, user guides, and procedures.
- Contribute to continuous improvement of IT services and processes.
- Collaborate with colleagues, vendors, and users to deliver effective IT solutions.
Who you are
We believe you are curious, service-minded, and eager to learn. You enjoy working with people, solving problems, and understanding how technology supports the business.
Qualifications
- Education in IT, Computer Science, or a related field.
- Interest in IT support, infrastructure, and technology.
- Basic knowledge of Windows operating systems.
- Understanding of computer hardware, software, and networks.
- Strong problem-solving and analytical skills.
- Good communication skills and a customer-focused mindset.
- Fluency in English, both written and spoken.
- Experience from IT support, service desk, or customer service roles.
- Knowledge of Microsoft 365 and Active Directory.
- Experience with Linux operating systems.
- Familiarity with networking concepts, virtualization, Citrix, or VMware.
- Interest in cybersecurity and modern IT infrastructure.
Why join us?
We believe that people grow through responsibility, collaboration, and continuous learning. As part of our IT team, you will work with modern technologies, support colleagues around the world, and build a strong foundation for a long-term career in IT.
Interested?
We look forward to receiving your application and learning more about how you can contribute to our team.